To Our Valued Customers:

As a trusted and valued customer of Vermont Mechanical, Inc., I would like to take this opportunity to inform you that some recent personnel changes have taken place within our organization. In our continuing effort to improve and evolve, it recently became apparent that reorganization within our company needed to occur within the Service Department, which is responsible for the Preventative Maintenance and Demand Service.

Vermont Mechanical, Inc. is proud of our dedication to integrity and excellence, and we, as well as you, have come to expect such in our work and our people. Please be assured that Vermont Mechanical's commitment to you stands as strong as ever, and although you may see a change in personnel, our commitments to integrity and excellence remain our first priority.

Over the past 22+ years, Vermont Mechanical, Inc. has seen its share of changes and we have embraced them all as opportunities to improve our offerings and services to you. As President and Owner of Vermont Mechanical, Inc., I believe this change, perhaps more than any other in the past, is an opportunity to renew and improve relationships with our customers, maintaining the trust that you have placed in our organization.

You may have questions surrounding the staff changes within our organization and how these changes could affect you. I welcome the opportunity to meet with you in person to discuss any and all of your concerns. Please feel free to call me directly at my office at (802) 264-1123, or if you have immediate concerns or questions, call my cell phone at (802) 318-3395.

Finally, I would like to thank you for your continued trust and confidence in Vermont Mechanical, Inc. as we continue to serve your business with the utmost level of quality, professionalism, and integrity.

Sincerely,

Randall W. Kimball
President